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Support

We're here to help you get the most out of Nseet.

For any questions, feedback, or issues, email us at hello@nseet.app

Frequently Asked Questions

Is my data backed up?
Nseet stores all data locally on your device. If you use iCloud device backups, your Nseet data is included in that backup. We do not offer a separate cloud sync feature at this time.
How do I add a widget to my home screen?
Long-press on your home screen, tap the "+" button in the top corner, search for "Nseet", then choose the widget size you prefer. Tap "Add Widget" and place it where you'd like.
Can I restore my purchase on a new device?
Yes. Open Nseet on your new device and go to the upgrade screen. Tap "Restore Purchases" and your previous purchase will be restored through your Apple ID. Make sure you are signed in with the same Apple ID you used for the original purchase.
How do I cancel a subscription?
Subscriptions are managed through Apple. Go to Settings > your name > Subscriptions on your iPhone, find Nseet, and tap "Cancel Subscription". You will continue to have access until the end of your current billing period.
Does Nseet collect my data?
No. Nseet does not collect, transmit, or store any personal data. Everything stays on your device. Read our full Privacy Policy for details.
Is Nseet available in Arabic?
Yes. Nseet fully supports both English and Arabic, including right-to-left layout. You can switch the language within the app settings.

Troubleshooting

Widget not updating: Try removing the widget and adding it again. If the issue persists, restart your device.
Purchase not recognized: Go to the upgrade screen and tap "Restore Purchases". Make sure you are connected to the internet and signed into the correct Apple ID.
App not opening: Force-quit the app by swiping it away in the app switcher, then reopen it. If the problem continues, try restarting your device or reinstalling the app.
Notifications not working: Go to Settings > Notifications > Nseet and make sure notifications are enabled. Check that Do Not Disturb or a Focus mode is not blocking them.